Winter
When do you come after it snows?
We start rolling once accumulation reaches 5 cm, and most properties are cleared within 12 hours after the snow stops. Commercial lots are routed first so they're done before opening, then residential. During a multi-day storm we make several passes.
How much snow has to fall before you come?
5 cm. If the wind drifts your driveway back in after we've cleared it, that counts too. Want a lower trigger for your property? Ask us and it can be written into your contract.
Do I need to call every time it snows?
No. Seasonal contract customers never call; we track the forecast and show up automatically. Per-visit customers can text the sales team when they want a visit, or ask to be put on automatic and billed per visit.
What's included in a residential visit?
The full width of your driveway, walkways to the door, front steps, the sidewalk along your property, and the windrow the City grader leaves across the end of your driveway. Salting is an optional add-on.
Do you clear the ridge the City plow leaves at the end of my driveway?
Yes. When the City grader comes through after we've already cleared, it leaves a hard-packed ridge across your driveway. We come back for it. Seasonal customers get this included.
Do you salt or sand?
Yes. Salt, sand or a mix for driveways, steps, walkways and parking lots, including pre-treatment before freezing rain. It's built into commercial contracts and available as an add-on for residential.
Seasonal contract or per-visit: which should I pick?
Seasonal is one flat price for the whole winter with unlimited visits and automatic service. Winnipeg gets more than a metre of snow most winters, so it's the better deal for anyone who wants it handled. Per-visit makes sense if you only need help occasionally, you travel, or you'd like to try us out first.
When does the winter season run?
November 1 to April 15. If the snow shows up in October or hangs around into late April, so do we.
What if it snows twice in one day?
We come twice. Seasonal contracts have no visit limit.
Will you damage my driveway or lawn?
We mark the edges of your driveway before the season, lift the blower at the grass line, and work around bins, cars and landscaping. If something does get damaged, call us and we'll make it right.
What does commercial service include?
Parking lot clearing with snow stacked where you want it, walkways, entrances, steps and loading docks, salting and sanding, pre-treatment before freezing rain, 24/7 monitoring with priority routing, piles restacked when they take over stalls, and a time-stamped service record for every visit.
Summer
When does lawn service start and end?
Mowing runs from May to October, depending on the year. Spring cleanups start as soon as the ground is dry enough, usually April, and fall cleanups run through October into early November.
How often do you mow?
Weekly is the standard for a healthy lawn in Winnipeg's growing season. Bi-weekly is available for slower lawns or tighter budgets. Your mowing day stays the same each week, and rain days roll to the next dry day.
Do you do one-time cleanups or projects?
Yes. Spring and fall cleanups, hedge and shrub trimming, mulch and rock, and skid steer jobs like grading and gravel are all quoted individually. You don't need a mowing plan to book them.
Do you haul away leaves, branches and yard waste?
Yes. Cleanups and trimming include hauling away what we cut and rake, so nothing is left at the curb for you to deal with.
What can the skid steer do in summer?
Grading and levelling low spots, building gravel driveways and pads, moving and spreading topsoil, mulch and rock, and loading out old material. Bigger excavation and concrete work we'll refer you elsewhere for.
Both seasons
Can I bundle snow and lawn care?
Yes, and it's the simplest way to do it: one year-round contract with one monthly price, covering winter clearing and the summer mowing plan. Ask for year-round pricing when you get your quote.
Where do you work?
All of Winnipeg, every quadrant. Nearby communities like Headingley, East St. Paul, West St. Paul and Oakbank are possible when the route works. Call and ask.
How do I pay?
Any way you like: Interac e-Transfer, cash, cheque or credit card. Seasonal contracts can be paid up front or in instalments. Mowing plans and per-visit service are billed monthly.
Do you really beat any quote?
Yes. Send us a written quote from any other Winnipeg snow removal or lawn care company for the same service and we'll beat it.
Can I cancel a contract?
Talk to us. We keep contracts simple and fair, and the terms are spelled out in plain language before you sign.